Workplace Stress, Resilience and Well-being
Thursday 20th November 2008,
The CBI Conference Centre, Centre Point Tower,
103 New Oxford Street, London WC1A 1DU
£249 plus Vat per delegate
This year's Keynote Speaker is Dame Carol Black
Download full programme with speaker biographies and booking form here
Conference Overview
The 2008 In Equilibrium Conference is entitled ‘Workplace Stress, Resilience and Well-Being’. The theme of the Conference centres on how management intervention in these 3 areas can maintain and enhance the health of people in the workplace. In today’s constantly changing environment the need for investment in occupational health has never been greater.
The conference’s main objective is to enable delegates to learn from the experience of organisations from the private and public sectors who have introduced employee support programmes to build a healthier and more resilient culture. These programmes include the management of stress, the development of resilience and the introduction of other health and well-being initiatives for employees at all levels of the organisation.
The conference places particular emphasis on the role of line managers. The importance of the line manager is a major theme in Dame Carol Black’s recent review of the health of Britain’s working age population ‘Working for a healthier tomorrow’. In her review Dame Carol states that ‘line managers have a key role in ensuring the workplace is a setting that promotes good health, well-being and performance’. Emma Donaldson-Feilder will also give us an update on the research she is undertaking for the CIPD and the HSE on the specific behaviours required by managers to implement the HSE Management Standards for stress.
Delegates will have the opportunity to attend 2 of the 5 workshops available. The workshops look at the actions managers and individuals can take to build resilience, manage stress and enhance well-being. The five choices are ‘Managers managing stress and well-being’, ‘Developing resilience in managers', ‘Recognising bullying and harassment’, ‘Managing your stress – individual strategies’ and ‘Personal well-being and energy’. Each workshop will involve interactive discussion and will last approximately 75 minutes.
The conference also includes three case studies from organisations which have implemented initiatives to enhance resilience, general health and well-being. Dr Adrian Chojnacki from GlaxoSmithKline will discuss how they are sustaining and enhancing employee performance through their resilience and energy programmes. Matthew Thomas from Ernst & Young describes how their support infrastructure is based on engaging in conversation with their people about their health and well-being needs. Amanda Hinkley from Winchester & Eastleigh Healthcare NHS Trust discusses the launch of their strategy to encourage improvements in health and well-being in April 2008 and the impact it has had 6 months after it was introduced.
The following professionals should attend:
HR and Personnel; Health and Safety; Occupational Health; Health and Wellness; General Management; Line Management.
Benefits of attending:
- Understand the central role of line managers in improving the health of working age people, through Dame Carol Black
- Get the most up to date information on the HSE’s initiatives on stress in the workplace
- Gain an understanding of how managers behaviour affects the health and well-being of the people they work with
- Learn how resilience training is so helpful in today’s climate of constant change
- Hear about the experiences of managers who have implemented stress and wellness programmes
- Gain knowledge and experience from others by participating in a selection of practical workshops and discussion groups
Conference Programme
8.45 - 9.15 Registration
Session 1
9.15 - 9.30 Introduction by Conference Chair – Why Manage Stress and Well-being at Work
____________________________________________________________________
9.30 - 9.50 Good Health is Good Business
Professor Dame Carol Black, UK National Director for Work and Health
In her keynote address Dame Carol Black focuses on the findings of her review of the health of Britain’s working age population with particular emphasis on the economic benefits of occupational health and well-being programmes.
____________________________________________________________________
9.50 – 10.10 The Impact of the HSE Management Standards on UK Stress Levels
Professor Colin Mackay, Principal Psychologist, HSE
In this presentation Professor Mackay provides us with an update regarding UK workplace stress levels and the positive effect the HSE Management Standards for Stress are having. He will also review the research conducted by the HSE into causes of stress and will provide an overview of their targets for the future.
____________________________________________________________________
10.10 - 10.30 The vital role of managers in preventing and reducing stress at work
Emma Donaldson-Feilder, Chartered Occupational Psychologist, Affinity Health at Work
In order to reduce and manage workplace stress effectively, employers need to ensure that managers demonstrate the skills and behaviours that allow them to manage their staff in ways that minimise work-related stress. This session will explore why managers are so vital and which manager behaviours are most important for preventing and reducing stress in staff. It will reveal the findings of new research, funded by the HSE and the CIPD, which has developed a competency framework identifying the specific behaviours required by managers to implement the HSE Management Standards for stress.
____________________________________________________________________
10.30 – 11.00 Refreshments, Networking and Exhibition
____________________________________________________________________
11.00 – 11.20 Sustaining Healthy-High Performance -Through a Global Resilience and Energy Portfolio
Dr Adrian Chojnacki, Vice President, Employee Health Management, GlaxoSmithCline
Adrian will describe how GSK's occupational health function has developed and implemented health initiatives to positively support business success and culture through focus on the sustainable healthy-high performance of the business, the teams within the business and the individuals within those teams. This required a shift in the traditional occupational health paradigm of all stakeholders, working with the inevitable pressure to be more effective organisationally and personally. It is proposed that this link of health to business performance should be the new focus for occupational health
____________________________________________________________________
11.20 – 11.30 Question and answer session with previous speakers
____________________________________________________________________
Session 2
Workshops
11.30 - 12.45
The same five workshops will be run concurrently before and after lunch. This allows delegates to choose to attend two of the workshops, one before lunch and one after lunch.
Workshop A: Stress and Well-being: The Manager’s Role
Fiona McLaren - Organisational Psychologist and Trainer
This workshop reviews the Statutory and HSE requirements managers need to be aware of and how they can protect themselves and the organisation. This is followed with a summary of the actions managers can take to enhance well-being and prevent stress at work. There will also be some interactive exercises and general discussion regarding how the following affects the stress and well-being of employees:
• Workplace pressures and demands
• The characteristics and behaviour of the individual
• The behaviour of the manager
• Personal circumstances
Workshop B: Developing Resilience in Managers
Michaela Loughney - Business Psychologist and Researcher
The need for resilience in managers has never been greater. In coping with the increased workload and pressure caused by organisational change and growth, all managers experience set-backs and disappointments. These are inevitable. However, it is the resourceful ways in which they respond to these adversities that separates resilient managers from the rest. In this workshop Michaela Loughney looks at the evidence supporting the benefits of developing resilience in managers and provides some examples of how managers can develop resilience skills and attributes.
Workshop C: Recognising Bullying & Harassment in the Workplace
Lynne Walton - Flagship Training
Too little is known about bullying in the workplace. Sadly it often takes the publicity of high profile bullying cases involving high levels of compensation to raise awareness of this all too common problem. More organisations are in denial about the existence of bullying and harassment than any other management or cultural problem. Part of the problem is that Bullying and Harassment are terms that can be widely misunderstood and at times overused. This workshop will discuss the importance of raising awareness and how managers and staff can recognise potential bullying and harassment situations.
Workshop D: Managing Your Stress – Individual Strategies to Help You Cope
Sue Butterfield - Business Psychologist and Consultant
Managing your own stress is a very personal affair. The same situation or set of circumstances can cause excessive pressure and stress for one person but can also motivate and provide a buzz for someone else. Consequently, its ‘horses for courses’, to combat personal stress we need to work out what works for us as individuals. This workshop starts with a comprehensive review of stress awareness and how participants can recognise it in themselves and their colleagues. They will then be introduced to a variety of tools and techniques they can choose from that will reduce stress and boost well-being.
Workshop E: Personal Well-being and Energy
Dr David Mason Brown - In Equilibrium Medical Director
In this fascinating session Dr Mason Brown will explore the relationship between personal well-being and energy. Energy can be gained and lost in many ways you may not be aware of. For example an unhealthy diet or a toxic relationship can deplete your energy just as much as the inability to switch off and poor quality sleep. Attendees at this workshop will receive a personal copy of Dr Mason Brown’s audio CD ‘Relaxation Techniques’ which helps people to switch off after work and improves their quality of sleep.
______________________________________________________________
12.45 - 1.45 Lunch, Networking and Exhibition
______________________________________________________________
Session 2 (continued)
Workshops
1.45 - 3.00
Delegates attend their 2nd choice workshop
Workshop A: Managers Managing Stress and Well-being
Fiona McLaren - Organisational Psychologist and Trainer
Workshop B: Developing Resilience in Managers
Michaela Loughney - Business Psychologist and Trainer
Workshop C: Recognising Bullying & Harassment in the
Workplace
Lynne Walton - Flagship Training
Workshop D: Managing Your Stress – Individual Strategies to
Help You Cope
Sue Butterfield - Business Psychologist and Consultant
Workshop E: Personal Well-being and Energy
Dr David Mason Brown - In Equilibrium Medical Director
______________________________________________________________
Session 3
3.00 - 3.20 Building a Resilient Organisation
Michaela Loughney, Business Psychologist and Researcher
Michaela will provide a summary of the research she has undertaken into how personal resilient attributes are so helpful for individuals and teams who suffer setbacks and change. As organisational demands continue to increase and uncertainty becomes the norm it will be the healthy, resilient organisations that will perform the best.
______________________________________________________________
3.20 - 3.40 Refreshments, Networking and Exhibition
______________________________________________________________
3.40 - 4.00 Case Study: The Benefits of Running a Well-Being Programme in the Financial Sector
Matthew Thomas, Manager of HR Strategy and Policy, Ernst & Young
"At Ernst & Young, supporting our people starts at the most fundamental level – their physical and mental well-being. It is only from strong foundations that they can handle the complex issues and challenges that they face every day. In today’s pressured lifestyles, people want a flexible and balanced approach to work. One that takes into account their individual needs and personal commitments. At its most basic, we provide a comprehensive support infrastructure to help our people monitor and improve their health and well-being. But providing the infrastructure is only the start. We engage our people in a conversation about their health and well-being and it is this strategy that ensures that we deliver."
______________________________________________________________
4.00 – 4.20 Case Study: Raising the Profile of Health and Well-Being at Work, a success story from the NHS
Amanda Hinkley, Occupational Health & Safety Manager, Winchester & Eastleigh Healthcare NHS Trust
The Occupational Health & Safety Service at Winchester and Eastleigh Healthcare NHS Trust launched a Healthy Workplace strategy at Board level to encourage improvements in health and well-being in April 2008. Amanda Hinkley will review the impact of this Strategy 6 months after it was introduced, reflect on the challenges of promoting and improving health in the NHS and summarise the results of the Trust’s stress survey and staff survey (2008)
_____________________________________________________________
4.20 - 4.30 Q and A Session with previous speakers
______________________________________________________________
4.30 Chairman’s closing remarks and conference end
Conference Speakers
Venue Information
Price and booking details
£249 plus Vat per delegate. Delegate packs, refreshments and lunch are included in the price.
Please contact us to book a place on this conference:
email: bookings@in-equilibrium.co.uk
tel: 01383 620 033
Please advise us of your 2 workshop choices when you make your booking.
