Management Actions that Prevent and Reduce Stress

 View in-house course details here

This half-day course for managers provides practical 'how to' advice on 4 key management actions that minimise the risk of work-related stress.  These 'actions' if followed reduce the stress risk to employees, to the organisation and to the manager.  The latest legal position re stress at work will be covered. 
 
Managers will be introduced to a practical approach which will enable them to deal more effectively with Stressed employees.
 
All participants receive a comprehensive handout of 45 pages.
 
Past delegate evaluation: "This course was informative, very useful and really practical.  It was also refreshing to attend a course with real practical tips and examples instead of the theoretical lectures so many other organisations produce."
Fiona MacLeod, Personnel Officer for Training and Development, Renfrewshire Council

Purpose and Objectives
 
Purpose:  To equip managers with what they need to know and do in order to prevent and reduce stress at work.  The aim of these actions is to minimise stress risk wherever reasonably practical.
 
Objectives:

• To clearly understand the HSE definition of stress and its implications for managers (risk management process)
• To be aware of stressful situations that represent a risk to long-term health and well-being
  To understand the key legal issues where stress is concerned and their practical implications for managers
• To understand the most important indicators of stress risk, and apply a process for identifying stress-related problems early
• To know how to generate options with regard to preventing stress in the manager's own work area (minimising risk)  
• To understand and apply a process to follow when it becomes apparent that someone is stressed

Course Content:

• The 4 key management actions
• The HSE definition of stress
• Implications of this definition: distinction between pressure and stress; a 'negative' reaction; an individual response; importance of perceptions 
• The contexts of stress (stressful situations): which contexts really represent a significant risk and why (event v chronic stressors)?
• Stress: key legal issues associated with recent stress cases, including Barber v Somerset CC
• Practical implications of stress cases for all managers - stress and the risk management process (how to prevent litigation and minimise risk to employees)
• Early identification of stress-related problems - 3 sources of data managers should reflect on
• Stress prevention - the 'CUSP'™ framework'
• Applying this framework to the manager's own work area to prevent stress and create a good climate (minimise stress risk) 
• What to do when it becomes apparent that someone isn't coping - using the 'CUSP'™ framework' reactively
• Summary

Course Format:

Duration: Half-day 3.5 hours

Recommended number of delegates: 6-12 

VIEW HANDOUT EXTRACT

If you wish to discuss any aspect of this course please contact:

Alastair Taylor on Tel: 0131 476 5027 or click here to send us an email.