Developing Resilience in Managers
A 1-day training course for managers
Introduction

Resilience is the ability to recover quickly from setbacks and adversity. Resilient people stay committed and increase their efforts when the going gets tough. It used to be thought that people were born with resilient attributes, we now know that anyone can improve their resilience through effective training and development.
This course enables managers to become more resilient and increases their confidence that they can bounce back from the many pressures and adversities they encounter in today's workplace. They are reminded that a key aspect of being resilient is knowing that change always creates opportunities as well as problems to be solved.
Feedback from latest in-house course
"...the course was excellent and we had some fantastic feedback from delegates. We definitely want to do the course again in the New Year for more of our team."
HR Manager, Major Retail Company
Key benefits of the course
- Understand that resilient attitudes and habits can be learned and know that they are proven to enhance performance, leadership and well-being at work
- Improve the ability to understand and solve problems creatively and remain optimistic under pressure
- Regard setbacks and change as challenges that will offer opportunities and help managers to bounce back from adversity quicker
- Increase adaptability, flexibility and confidence and acquire a stronger sense of being in control when faced with uncertainty
- Build strong supportive relationships with colleagues and their teams and know when and where to ask for help when it is needed.
- Raised awareness of tools and techniques for improving optimism; emotional regulation, impulse control; empathy, reaching out and problem solving
- Maintain performance and stamina during periods of high demand and be able to think clearly and logically under pressure
- Stay motivated and focused using resilience strategies and help maintain morale in others
- Change previous responses to pressure to more effective resilient ones
Course Format
- Duration: 1 day
- Number of participants: 6-12
Context - Surviving or thriving?
- How resilient managers cope more effectively with change and prosper under adverse conditions
- Know your Resilience Quotient
- Viewing change as manageable process
Regulating Emotions
- Identifying what you are thinking and feeling and how it affects you
- Viewing life as challenging but opportunity filled
- Resilient attitudes - Commitment, Control and Challenge
Engaging in effective relationships
- Developing supportive interactions with colleagues
- Engage more effectively in work relationships
- Giving and receiving assistance and encouragement
Solving Problems
- Investing energy in problem solving
- How to re-establish perspectives after significant disruption
- Learning from past experiences
Individual tools and techniques for strengthening resilience
- Practical tools for strengthening personal resilience e.g.
- Adapting to circumstances with flexibility
- Breaking through personal barriers
Leading others resiliently
- Management techniques for helping your team bounce back e.g.
- Being a flexible manager
- Supporting the well-being of others
Evaluating your results
- Create a resilience development plan
- Using sources of feedback that deepen resilience
- The challenges of changing to new ways
Please contact Alastair Taylor on 0131 476 5027 or email us using our contact us page for further details.